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NSW: Q&A What is a compulsory appointed strata manager?

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This article about the role of a NCAT compulsory appointed strata manager.

Question: We have an NCAT compulsory appointed strata manager. The lot owners do not receive any financial reports. Is this usual?

We have an NCAT compulsory appointed strata manager. The lot owners do not receive any financial reports with regard to the income and expenditure of our strata scheme e.g. monthly reconciliation reports or reports under regulation 41 of the Property Stock Agents Regulation 2022. Is this legal?

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Answer: You should obtain a copy of the NCAT Orders appointing the agent for clarity on the specificity/breadth of the functions/powers of the compulsory agent.

It appears that your compulsory agent was ordered to exercise all the functions of the owners corporation, chairperson, secretary, treasurer and strata committee of the owners corporation, in which case, there would be no requirement for the agent to provide records to himself or herself (however, all records must be kept and form part of the books and records of the owners corporation).

You should obtain a copy of the NCAT Orders appointing the agent for clarity on the specificity/breadth of the functions/powers of the compulsory agent.

Leanne Habib
Premium Strata
E: [email protected]
P: 02 9281 6440

This post appears in Strata News #666.

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Visit our Strata Managers OR NSW Strata Legislation pages.

Looking for strata information concerning your state? For state-specific strata information, take a look here.

Are you not sure about some of the strata terms used in this article? Take a look at our NSW Strata Glossary to help with your understanding.

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About Leanne Habib, Premium Strata

Leanne, co-founder of Premium Strata, is a licensed strata and community manager and a real estate managing agent with more years in the property industry than she cares to admit. Having previously worked in various senior management roles with large strata and community agencies around Sydney, Leanne has cultivated a niche in the Eastern Suburbs and North Shore.

As diverse and expansive as her experience is, one thing above all else has been the focus of Leanne’s professional life –– her clients. Ensuring their best interests are served and their outcomes achieved, continues to be the driving force behind her latest management initiatives. A member of Strata Community Australia, and a dynamic, forward-thinking individual, Leanne is committed to offering a level of service unmatched in the industry. That’s what makes Premium Strata a truly outstanding strata and community title management agency.

Leanne is a regular contributor to LookUpStrata. You can take a look at Leanne’s articles here .

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