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Home » Noise » Noise & Neighbours VIC » VIC: Q&A Nuisance and Neighbours in an Owners Corporation

VIC: Q&A Nuisance and Neighbours in an Owners Corporation

Published February 5, 2018 By The LookUpStrata Team 7 Comments Last Updated August 29, 2022

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This article is about about light pollution from neighbours.

Table of Contents:

  • QUESTION: We’ve lived comfortably above the heated pool in our apartment complex for years. A recent temperature increase has resulted in uncomfortable sleeping conditions. Can we ask for the pool to be turned back down?
  • QUESTION: I have a neighbour who has placed beautiful lights around their home but they leave them on through the night. Do I have any rights when it comes to light pollution from neighbours?

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Question: We’ve lived comfortably above the heated pool in our apartment complex for years. A recent temperature increase has resulted in uncomfortable sleeping conditions. Can we ask for the pool to be turned back down?

I live above the heated pool in an apartment complex. For 17 years, after some discussions when we first moved in and found the apartment too hot, we have had a constant temperature that although warm, is liveable.

Recently, a couple of tenants wanted a warmer pool and the new concierge has turned the pool up several degrees. This has resulted in temperatures of 25 to 26 degrees in our bedroom at night. This is not comfortable. Am I in my right to ask them to turn it down? Should we escalate the matter to VCAT?

Answer: In this instance, it may be argued that the higher temperature is causing a hazard to your health.

One may refer to the Model Rules, “1.1 Health, safety and security of lot owners, occupiers of lots and others. A lot owner or occupier must not use the lot, or permit it to be used, so as to cause a hazard to the health, safety and security of an owner, occupier, or user of another lot.” In this instance it may be argued that the higher temperature is causing a hazard to your health.

It is also worth noting 6.1 Behaviour of owners, occupiers and invitees on common property An owner or occupier of a lot must take all reasonable steps to ensure that guests of the owner or occupier do not behave in a manner likely to unreasonably interfere with the peaceful enjoyment of any other person entitled to use the common property. In this instance, it may be argued that the peaceful enjoyment of your lot is affected by the higher temperature and behaviour of tenants.

It is always preferable to resolve these matters by discussion. You may therefore decide to write to the Committee expressing your concerns with the view to a resolution. Alternatively, you may refer to Part 10 of the Act – Dispute resolution – Item 7 in the Model Rules. These clearly define the process for dispute resolution.

In our opinion, VCAT should always be viewed as a last resort once all other avenues have been exhausted.

Stratabase Holdings
E: [email protected]
P: 0412 247 589

This post appears in the May 2022 edition of The VIC Strata Magazine.

Question: I have a neighbour who has placed beautiful lights around their home but they leave them on through the night. Do I have any rights when it comes to light pollution from neighbours?

I live in Victoria. I have a neighbour who has placed beautiful lights around their home.

They leave them switched on throughout the entire night after 12 am and my bedroom is full of light, despite my thick curtains. The lights are very strong.

Do I have any rights when it comes to light pollution from neighbours?

Answer: Residents do have rights with respect to excessive lighting from neighbours.

Residents do have rights with respect to excessive light. Light pollution from neighbours is becoming an increasing environmental problem in urban areas not only affecting the health of humans but also that of flora and fauna. Direct light and glare from artificial lighting may create adverse effects on adjoining land uses, and thereby affect the amenity values of property owners and visitors.

To resolve such matter. you should first try speaking with your neighbours if you haven’t already done so, as they may not be aware of the impact their lights are having on their neighbours. It may be a simple matter of angling the lights in another direction or reducing the hours they are operating. Remember to approach whoever is responsible for the light in a calm and friendly manner.

If that fails and light pollution from neighbours is still an issue, you could lodge an official complaint via the Owners Corporation if you have a rule that would support your claim, e.g. a rule about creating a nuisance for another lot (a nuisance can be related to light). You would then follow the dispute resolution process with your Owners Corporation.

You may also want to try utilising the free services of the Dispute Settlement Centre of Victoria who can provide advice and mediation services to help you deal with the dispute.

Alternatively, if the first point above doesn’t work you may wish to try lodging a complaint via the EPA as there are Australian Standards that all outdoor lighting must comply (AS 4282 – Control of the obtrusive effects of outdoor lighting). The EPA may investigate, issue warning letters or impose a fine depending on the circumstances.’

Gregor Evans
The Knight
Email
P: 03 9509 3144

This post appears in Strata News #177 & #258.

Read next:

  • VIC: Q&A Lighting in common areas – expenses assigned to individual units
  • VIC: Q&A Let’s Just Not Tell Them About the Cat in our Apartment
  • NSW: Q&A Light Shining Into the Apartment Causing Nuisance

This article is not intended to be personal advice and you should not rely on it as a substitute for any form of advice.

Visit our Strata Noisy Neighbours OR Strata Title Information Victoria.

After a free PDF of this article? Log into your existing LookUpStrata Account to download the printable file. Not a member? Simple – join for free on our Registration page.

Have a question about light nuisance or something to add to the article? Leave a comment below.

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Comments

  1. Rachel Eve says

    August 27, 2023 at 1:37 pm

    Hello

    we would like to enjoy our property that is in a residential housing estate bonbeach victoria 3196

    there is a select group of residents & their visitors that congregate around every window in our house, everyday

    how would you like to

    go to any room in your house and listen to insults, noise, people coming and going

    groups of neighbours near your fence, jumping over your fence, smashing balls against your fence. banging on your front door, have the neighborhood dogs bark because of the noise of these congregations of people around every room of your property.

    have a carpark that residents use as their own personal car space, revv their engines, turn their high beam lights on so the lights shine through your window. lurk in the carpark under your window.

    there is two lights near the fenceline and out the front of our house.

    have groups of neighbours congregating around your property around every room
    day and night

    these neighbours use the footpath, the carpark the road, and lurk & loiter around our property
    day and night.

    there is a body corporate, that allows this constant nusiance

    Reply
  2. Mark Weightman says

    August 5, 2023 at 10:15 pm

    A new neighbour has become very hard to live next door to. They have a dog that barks incessantly and when confronted slammed the door in my wife’s face. They have now positioned a bright light to shine right into our kitchen window, This light serves no other use as doesn’t illuminate their yard, What are our rights and were di we go for action. Thank you.

    Reply
    • Nikki Jovicic says

      August 8, 2023 at 7:49 am

      Hi Mark

      I’m not sure if the new neighbour is with the strata property or in a neighbouring property. Please note this site deals specifically with strata matters.

      You may find these resources helpful:

      Challenge Accepted: Challenging People In Strata – And How To Deal With Them

      VIC: Q&A Nuisance and Neighbours in an Owners Corporation

      Reply
  3. Ann says

    January 17, 2023 at 6:31 am

    I have a block of 12 flats at rear of our private property with big, peaceful garden with mature trees in historical setting. The Agents for the property have installed a commercial size and output hot water service close to the old gas meters ( not mandatory smart meters ). The gas is heated instantly on the new model gas HWS which is creating noxious, toxic fumes from the vents to enter our property so it is making us sick.
    What can be done. ? Have they breachec the Residential Tenancy Act ?

    Reply
  4. Richard says

    March 2, 2022 at 8:08 pm

    Is the Australian Standard a requirement or just guidance? I don’t think they’re regulatory and just good practice design standards. ‘Must comply’ is potentially an over reach.

    Reply
  5. Joe B says

    December 28, 2020 at 5:39 pm

    Turn the light off ? Just a thought?

    Reply
  6. Thelma says

    September 10, 2020 at 5:09 am

    I have a neighbour that complains of my light,it is put on only for 2hrs to put washing on the line
    Or put the dog to bed.He has never spoken to us only shouted abuse over the fence.He has lodged
    a complaint with council which sent a letter to go to court if we put our light on .What can we do.?

    Reply

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