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Home » Defects » Defects NSW » NSW: Can Tenants Apply to NCAT for Rent Relief due to Defects?

NSW: Can Tenants Apply to NCAT for Rent Relief due to Defects?

Published September 13, 2022 By Adrian Mueller, JS Mueller & Co Lawyers Leave a Comment Last Updated September 16, 2022

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This NSW article is about tenants applying to NCAT for rent relief due to building defects.

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Tenants, Building Defects, NCAT and Rent Relief

In a recent case, a property manager failed to inform a landlord of defects in the common property of a strata building and take any steps to investigate issues that a tenant had complained about.

The tenant applied to NCAT for a rent reduction as the landlord had breached their obligation to keep the rented premises in a reasonable state of repair as water leaked into the premises. The tenant was successful.

Who Could be Liable?

If a tenant claims rent relief from NCAT due to defects in a strata building, it’s important to note that NCAT could deem that it is the responsibility of the:

  • Landlord who could lose rent (or worse) if they do nothing;
  • Property manager if they fail to fix defects in the premises that they are authorised to repair following a tenant’s complaint in a timely manner;
  • Property manager if they have not advised the landlord of defects (where they are not authorised organise repairs) following a tenant’s complaint;
  • Owners corporation who could also be held liable for a landlord’s loss of rent.

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A Timely Reminder for Managing Agents!

Ensure your professional indemnity insurance is current;

  • Ensure your professional indemnity insurance is current
  • Obtain landlord consent on a minimum amount for repair works which can be dealt with without the landlord’s approval;
  • Allocate sufficient resources to attend to repair requests in a timely manner to avoid issues which could lead to court proceedings;
  • Request that any common property defects are promptly repaired by the owners corporation;
  • Ensure that the relevant strata by-laws for the apartment block are up to date to minimise your risk

Here we share some cases…

  • Hill v Green [2022] NSWCATAP 256
  • Than v Galletta & Ors [2019] NSWDC 9 (8 February 2019)

JS Mueller & Co Lawyers
E: [email protected]
P: 02 9562 1266

This post appears in Strata News #603.

If you have a question about tenants applying to NCAT for rent relief due to building defects or something to add to the article, please leave a comment below.

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Disclaimer: The information contained in this article is provided for your personal information only. It is not meant to be legal or professional advice nor should it be used as a substitute for such advice. You should seek legal advice for your specific circumstances before relying on any information herein. Contact JS Mueller & Co for any required legal assistance.

JS Mueller & Co Lawyers has been servicing the strata industry across metropolitan and regional NSW for over 40 years. We are a specialist firm of strata lawyers with in depth and unmatched experience in, and comprehensive knowledge of strata law and levy collection.

Read next:

  • NSW: How To Establish A Major Building Defect
  • NSW: Q&A Remediation of Serious Building Defect
  • NSW: Q&A Who determines which documents form the Strata records?

This article has been republished with permission from the author and first appeared on the JS Mueller & Co Lawyers website.

Visit our Strata Building Defects OR NSW Strata Legislation

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About Adrian Mueller, JS Mueller & Co Lawyers

Adrian is widely regarded as one of the country’s leading strata lawyers.

He’s renowned for having an outstanding grasp of all aspects of strata law and for providing well-written, detailed and easily understandable legal advice.

Adrian is a regular contributor to LookUpStrata. You can take a look at Adrian's articles here .

At the forefront of strata law, Adrian has delivered a number of groundbreaking papers to strata lawyers at seminars across NSW and QLD. He’s also lectured extensively on a range of strata law topics.

In recognition of his expertise, Adrian is the youngest person to have been admitted as a Fellow of the Australian College of Strata Lawyers.

View Adrian’s full profiles here and LinkedIn.

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